PhD Candidate · Operations Management

Nikhil Sharma

Operations Management & Business Analytics

Fisher College of Business, The Ohio State University

Hello and welcome — thank you for visiting.

I am on the 2026–2027 job market.

My research examines how powerful supply chain intermediaries and their contracts shape supply chain performance, with a focus on the retail pharmaceutical supply chain, payer/insurance contracts, and pro-environmental operations. I use a broad empirical toolkit — applied econometrics, causal inference, and field and laboratory experiments — to produce evidence useful to managers and policymakers.

Before beginning my PhD, I spent 12 years at Accenture working across IT operations and business analytics in healthcare, insurance, and technology.

Nikhil Sharma
01

Research

Research Interests

Supply Chain IntermediariesThird-Party Payment ContractsPro-Environmental Operations (AI)Behavioral Operations

Job Market Paper

2026
Manuscript ready for submission · M&SOM

Regulating Powerful Intermediaries: An Empirical Assessment in the Retail Pharmacy Supply Chain

Request Draft

with John Gray and Jurriaan De Jong

Abstract · Presented at POMS 2025, DSI 2025, POMS 2026, and ISA 2026 · First Place, Hayes Graduate Research Forum 2025

I examine regulatory actions taken by Ohio Medicaid targeting spread pricing, in which a Pharmacy Benefit Manager (PBM) bills the payer more for a drug than it reimburses the dispensing pharmacy, retaining the difference. Ohio Medicaid first introduced a payment transparency audit in 2018 and subsequently banned spread pricing in 2019. Using a difference-in-differences design on a coarsened exact-matched sample, complemented by an event-study analysis using synthetic controls, I find that (i) payment transparency reduced Medicaid payer costs and lowered drug-quality risk, (ii) the subsequent spread-pricing ban reversed a substantial portion of the initial cost savings while the overall quality improvement persisted, and (iii) these effects varied across drugs. The findings offer practical insights for other states considering regulation of PBM spread pricing.

Under Review / Revise & Resubmit

2026
Reject and Resubmit · M&SOM

Improving Recycling Quality through AI and Green Nudges: Evidence from a Field Experiment

with Erin McKie, Arvind Chandrasekaran, and Sanghoon Cho

Abstract · Presented at the UIUC Supply Chain Management Conference 2025

This study explores the use of AI-enabled curbside feedback — a novel approach that delivers personalized, non-punitive nudges to households — to improve recycling quality. In a 48-week field experiment across a Midwest community, we used AI-based smart recycling trucks to audit recycling carts for contamination and administer two types of green nudges — "moral suasion" and "pure" (purely informational) — to 7,600 households. We find that the AI-enabled nudges meaningfully reduced contamination and improved participation, and that moral-suasion nudges were more effective than purely informational ones.

2026
Major Revision · Journal of Business Logistics

Emergence, Coexistence, and Dominance of Supply Chain Intermediaries: A Literature Review and Future Research Directions

with Molly Hughes, John Gray, and Jurriaan De Jong

Abstract

This integrative review develops a conceptual framework on supply chain intermediaries (SCIs) by synthesizing prior literature and incorporating emerging industry trends. It examines the mechanisms and factors that shape whether and how intermediaries create and destroy value in the supply chain, and organizes the existing literature around open questions about how intermediaries' compensation and practices affect supply chain outcomes across different settings.

2026
Major Revision · Health Affairs Scholar

Generic Drug Supply Chain Quality and Market Dynamics: A Cross-Sectional Observational Study of Metformin

with John V. Gray, Robert Handfield, Sarah Divey, Amir Sahebi-Fakhrabad, Amirreza Sadeghi, Danny Light, Peter Butler, Brian Teasdale, and Kevin A. Schulman

Abstract

Focusing on evidence from metformin drug quality, this study explores whether meaningful quality differences exist among generic drugs and whether the market rewards those differences. Using FDA drug manufacturing facility inspection data, we find that inspection outcomes do not predict a drug's market price or reliably predict its sales volume, and that manufacturing quality varies by country of origin and is typically not a primary factor rewarded by the market.

Working Papers & Research in Progress

2026

Multiproduct Retail Decisions under Aggregate Contracts

with James Hill and Rakesh Mallipeddi · Dissertation Chapter 2

Abstract · Lab Study 1 complete, Lab Study 2 in planning · Presented at POMS 2026

I study how the aggregate nature of PBM contracts with retailers affects retailers' multiproduct ordering decisions relative to individual payment contracts. Using a 2x2 laboratory newsvendor experiment, I compare individual and aggregate payment contracts to understand retailers' ordering behavior under demand uncertainty. I find that aggregate contracts led to weaker overall performance and stronger pull-to-center behavior, while individual contracts were more exposed to demand uncertainty. A second experiment, designed around these results, will examine the underlying behavioral mechanisms.

2025

The Impact of Curbing Intermediary Practices on Retailers' Performance

with John Gray and Jurriaan De Jong · Dissertation Chapter 3

Abstract · Data collection complete

Using richer five-state Medicaid prescription claims data, I examine how curbing intermediary practices affected retailers' product mix, the quality of dispensed drugs, and the extent to which payer-side cost changes were ultimately passed through to retailers. This study extends the job market paper's investigation to the retailer side.

2025

The Waterbed Effect in Intermediated Supply Chains: Exploring the Spillover Effects of Regulating Intermediaries

with John Gray and Jurriaan De Jong · Data collection complete

2025

Multi-contract Retail Decisions under Third-Party Payments

with James Hill and Rakesh Mallipeddi · Experiment design complete

02

Teaching

Instructor, Fisher College of Business, The Ohio State University

2025

BUSMGT 3230 — Introduction to Operations Management

Instructor of record. Student Evaluation of Instructor (SEI): 4.8 / 5.0.

"Professor thoroughly explained all topics and math involved in work. He always welcomed questions and would answer them thoroughly." — student evaluation

"He was very passionate about what he is teaching and truly cares about his students. Having a professor like this makes me want to learn." — student evaluation

Graduate Teaching Assistant, Fisher College of Business

2022–2025

BUSMGT 3230 — Introduction to Operations Management (x2)

Including one fully online recitation.

2022–2025

BUSMGT 7223 — Project Management

2022–2025

BUSMGT 2320 — Decision Sciences: Statistical Techniques

2022–2025

BUSOBA 2321 — Business Analytics

2022–2025

BUSOBA 4234 — Service Operations

2022–2025

BUSOBA 4254 — Sustainable Projects

2022–2025

MBA 6273 — Data Analysis Management

2022–2025

BUSOBA 7201 — Service Operations

Earlier teaching experience: Ad hoc instructor, Accenture Learning & Knowledge Management (2013) — coached professional classrooms on mainframe technology, average feedback score 4.2/5.0. Mentor, Starbase CT (2016–2017) — public speaking and robotics at Betances STEM School and Jumoke Academy, Hartford, CT.

03

Conferences & Presentations

2026

ISA Annual Meeting

Regulating Powerful Intermediaries (job market paper).

2026

POMS Annual Conference

Regulating Powerful Intermediaries (job market paper); Multiproduct Retail Decisions under Aggregate Contracts.

2025

DSI Annual Conference

Regulating Powerful Intermediaries (job market paper).

2025

UIUC Supply Chain Management Conference

Improving Recycling Quality through AI and Green Nudges.

2025

POMS Annual Conference

Regulating Powerful Intermediaries (job market paper).

2025

Hayes Graduate Research Forum, The Ohio State University

First Place, Business category — "Regulation of Supply Chain Intermediaries within Pharmaceutical Supply Chains."

2025

Indian School of Business (ISB) – POMS Workshop

Dissertation research on supply chain intermediaries.

04

Service & Awards

Academic Service

2025–present

Emerging-Scholar Ambassadorial Core (ESAC), Journal of Operations Management

Involved in the creation of "The Doctorate in Operations Management Embassy (D.O.M.E.)," making transparent the opportunities available to emerging scholars pursuing OM faculty careers.

2025–2026

Session Chair

DSI Annual Conference (2025, 2026), POMS (2026), INFORMS Annual Meeting (2026).

2025–2026

Panel Co-Moderator

DSI Panel on AI in Healthcare.

2026

Ad-Hoc Reviewer

Decision Sciences Journal.

Professional Memberships

INFORMS, Production and Operations Management Society (POMS), Decision Sciences Institute (DSI).

Awards

2025

First Place, Hayes Graduate Research Forum, The Ohio State University

Business category, for the dissertation paper "Regulation of Supply Chain Intermediaries within Pharmaceutical Supply Chains."

2019

Top 5 Finalist Team, Accenture Global Tech Innovation Contest (North America)

Chicago, IL — out of 350+ entries.

2018

Top 5 Finalist Team, Accenture Global Tech Innovation Contest (North America)

Out of 350+ entries.

05

Get in Touch

I'd be glad to hear from you — whether about research, a possible collaboration, or my job market materials. Email is the best way to reach me.

Fisher College of Business
The Ohio State University, Columbus, OH